March 2012

How to use Shopp + Zendesk with Zendesk’s Regular SSL

by Lorenzo Orlando Caum March 15, 2012

We have updated the Shopp + Zendesk plugin. Zendesk now has a feature called Regular SSL. It can be accessed by logging into your Zendesk account and going to Settings –> Security and then clicking on the SSL tab. When this feature is enabled your Zendesk Help Desk will be secured via HTTPS. Example of it [...]

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How to Get Awesome Support from the Shopp Help Desk

by Lorenzo Orlando Caum March 12, 2012

I’ve been a member of the Shopp support team for some time now. I’ve had the pleasure of helping many people across the globe with their e-commerce stores. In this post, I’ll share a few lessons learned on getting the support that you seek. My definition of awesome support is identifying the cause of your [...]

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